Terms and Conditions
Terms & ConditionsTerms of Site Usage
 
The information contained in this Site is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this Site.
 
While we have made every attempt to ensure that the information contained in this Site is reliable and accurate, Futurlife is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Site is provided 'as is', with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Futurlife, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.
 
Certain links in this Site connect to other Web Sites maintained by third parties over whom Futurlife has no control. Futurlife makes no representations as to the accuracy or any other aspect of information contained in other Web Sites.
 
Terms and conditions of trade for Futurlife
1 Definitions
In these terms and conditions the following words have the following meanings:
The clothing and other goods and services made available for sale through and as described on the Website
Futurlife, 36 Highfield Grove, Bristol. BS7 8QH England.
the website operated by Futurlife
the person, firm or company who contracts to buy Goods from Futurlife
2 General
2.1 These terms and conditions are the only conditions under which we are willing to sell the Goods to you.  These conditions can only be modified as set out in these conditions or by a variation in writing signed by a director of Futurlife
2.2 These terms and conditions (including any documents referred to within them) contain all the terms on which we sell the Goods and services to you subject to clause 2.3.  They supersede any prior promises, representations (except fraudulent misrepresentations), undertakings or implications made.
2.3 Where you are a private consumer, nothing in these terms and conditions shall detract from your statutory rights.
2.4 We reserve the right to vary or amend these conditions from time to time.  We will post a copy of the revised conditions on the Website.  The conditions in force at the time we agree to sell Goods and services to you will apply to the contract between us for the sale of such Goods and services.
3 Orders and deliveries
3.1 A contract is only concluded when we notify you of our acceptance of your order.  The Goods listed on the Website do not constitute an offer to sell on our part.
3.2 We reserve the right to reject an order for any reason.  In particular this Website is targeted at customers in the United Kingdom and we reserve the right to refuse to accept orders from customers outside of the United Kingdom or to charge for any additional postage charges incurred by us in sending Goods outside of the United Kingdom.  [This Website and the Goods and services listed on it are not available for purchase by customers based outside the UK unless by special agreement.]
3.3 We will endeavour to issue any Goods and services we have agreed to sell to you within 7-14 days of the date of acceptance of your order and on receipt of all satisfactory artwork necessary for project commencement and stock availability.  However time of delivery shall not be of the essence of the contract between you and us.
3.4 Orders that have been accepted by us will be dispatched by registered or recorded delivery post to the address you have notified to us.
4 Price and payment
4.1 The price for the Goods is as listed on the Website or by e-mail as at the date you place an order.  The price may be subject to additional delivery charges and we will tell you what these are at the time you place your order
4.2 All prices are payable in advance and are inclusive of VAT at current rates.  Payment should be made by cheque on receipt of goods and/or services.
4.3. Customer Credit Card details will be taken on order confirmation for the duration of the project lifecycle until receipt of full payment by cheque. All credit card details will then be destroyed without any debits.
5 Returns policy
5.1 We always endeavour to supply quality Goods.  However if you find that any Goods are damaged or faulty then please return them to us by registered or recorded post as soon as possible after you discover the damage or fault.  Please specify the reason for the return.  On receipt of such returned Goods we will at our option either:
* 5.1.1 issue replacement Goods and refund your reasonable postage costs in returning the damaged or faulty Goods; or
* 5.1.2 refund the value of the Goods in full together with your reasonable postage costs in returning the damaged or faulty Goods.
5.2 It is your responsibility to take good and proper care of any Goods that are to be returned whilst in your possession and to ensure that they are not worn, altered or damaged.  We reserve the right to refuse to accept returns of any Goods that do not comply with this clause.
6.0 Privacy policy
6.1 We will request certain personal information from you in order to process orders received from you.  You are responsible for the accuracy and truthfulness of such information and you warrant and undertake to us that all such information is true and correct.
6.2 We will use your personal information only for the purposes of processing orders from you.  We will treat your personal information as confidential and we will not disclose it to any third party except with your prior agreement or as required by law.  Your data will be processed subject to the Data Protection Act 1998 and we have procedures in place to protect its security.
6.3 We may use your personal information from time to time to contact you about our products and services that might be of interest to you.  If you do not wish to receive such communications please notify us by post, fax or e-mail to the address given above.
6.4 Our website uses cookies to collect information about Goods in which you are interested. However, these cookies do not collect personally identifiable information about you. Cookies are small pieces of computer code that are started by your browser on the hard drive of your computer.
6.5 Please notify us as soon as possible if there is any change in your personal details or if you discover any error or inaccuracy in our records.
6.6 By accessing the Website, requesting quotations and by placing orders for Goods you agree to our terms for the collection and use of your personal information.
7.0 Copyright and trademarks
7.1 All material on this Website is the copyright material of Futurlife or its licensor.  All rights are reserved.  The copying or adaptation of the material on this Website or its incorporation into any other work by any means is prohibited, except that you may print or download extracts of such material for your personal use.  You are not granted any other rights in respect of copyrighted material.
7.2 All trade marks, service marks and trading names on this Website are the property of Futurlife (or its licensor) and may not be used, reproduced, published, uploaded, posted, transmitted, modified or transmitted in any way (other than for viewing the Website or ordering Goods) except with our prior written consent.
8.0 Events beyond our control
8.1 We will not be liable if we are unable to perform our obligations under these terms and conditions due to the failure of any machine, data processing system or transmission link or to any circumstances beyond our control (including but not limited to strike, industrial action, war, fire, act of God or prohibition or enactment of any kind).
9.0 Law
9.1 These terms and conditions are subject to English law and you and we submit to the exclusive jurisdiction of the English courts.